CWS –Pakistan/Afghanistan is one such organization that believes accountability to affected populations must be featured in all its activities, including emergency preparedness. CWS-P/A has been providing assistance to all organizations working in Pakistan and Afghanistan through the provision of expert training and technical support on quality and accountability. We have learnt that through sharing our experiences and expertise, we have best achieved our commitments to international standards as a component of emergency preparedness as well as during emergency phases.
Both HAP and Sphere standards establish baselines for which organizations can assess their programs and monitor their progress against accountability goals so as to ensure that program participants are provided relevant information in a timely manner. Community members are informed of their rights to complain for poor services and that they have access to decision-making when it comes to what types of projects are being provided, how they will be implemented, and in assisting to identify the most vulnerable in their communities are not forgotten.
To get accountability “right”, organizations must plan ahead of the disaster. This means we must incorporate accountability into our emergency preparedness activities if we wish to deliver effective and efficient services in the midst of a disaster.